Application for the post of ICT Graduate Trainee.

Literamed Publications Nigeria Limited, est. 1969, is Nigeria's leading Children's book publisher. Its imprint, "Lantern books" is now a household name in Nigeria and West Africa.
Literamed has in its stable over 400 titles of books for Pre-primary, Primary, Secondary and Literature texts for different age ranges, all widely accepted in Nigerian Schools.

We are recruiting to fill the vacant position below:

Job Position: ICT Graduate Trainee
Location:
Lagos

Requirements

  • HND, B.Sc, B. Eng in Computer Science
  • Fresh graduate with discharged Certificate
  • 25 - 28 years of age.

Job Responsibilities

  • Support the roll-out of new applications.
  • Set up new users' accounts and profiles and deal with password issues.
  • Respond within agreed time limits to call-outs.
  • Work continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritise and manage many open cases at one time.
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers.
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment.
  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required.
  • Provide support, including procedural documentation and relevant reports.
  • Follow diagrams and written instructions to repair a fault or set up a system.