Business Relation / Client Service Manager

Etad Consulting Limited, on behalf of its client, a reputable Organization with the Head Office in Lagos, is recruiting suitably qualified candidate to fill the positions below;

Job Position: Business Relation/Client Service Manager

Locations: Abeokuta, Ogun / Ibadan, Oyo / Lagos
Job Description
Candidate will be expected to:

• Provide leadership for the Business Development team in management of new accounts/opportunities.
• Be responsible for managing a team of market research, business research, client database building & management, Business opportunity analysis, Lead generation etc.

Relationship Management:

• Oversee a portfolio of clients and proactively develop, manage, and enhance long-term client relationships at senior levels.
• Serve as an escalation point to internal teams and clients, maintaining a sense of urgency for all client deliverables and escalations.
• Provide leadership to staff on all aspects of strategy and delivery including talent management and coaching, process excellence, relationship management skills, communications, and presentation skills.
• Meet or exceed predetermined client satisfaction rates, revenue objectives, and profitability targets.
• Effectively collaborate with sales, strategy, technology and related teams.

Requirements/Qualifications

• Exclusively for Female with vast experience in client service, customer relations etc.
• Minimum HND or equivalent certification will be considered.
• Age: 25-30