Business Support Assistant (Protocol/Custom) at UNWFP-Abuja

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

We are recruiting to fill the position below:

Job Title: Business Support Assistant (Protocol/Custom)

Requisition #: 4914
Location: Abuja
Level: G2

Job Purpose

• To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery. 

Key Accountabilities  (Not all-inclusive)

• Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
• Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
• Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
• Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

Other Specific Requirements:

• Develop and maintain contact with Government Officials (Foreign Affairs, Plan and Budget, Finances) for the coordination of imports permits authorization and their implementation
• Organization of shipments, customs clearance arrangements, preparation of documents for shipments (received/sent)
• Preparation of all necessary documentation, implementation of follow-up actions on the import of food and non-food items
• Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to head of unit.
• Coordinate with shipping /freight forward agencies and customs agents for clearance international deliveries.
• Assist international staff members in their settlement and the import of personal  shipments.

Standard Minimum Qualifications
Education:

• Completion of secondary school education.

Experience:

• Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language: 

• Fluency (level C) in English language. Knowledge of Hausa and Kanuri local languages is desirable.

Terms and Condition
Selected candidate will be employed on a fixed-term contract with a probationary period of one year.