Call Centre Executive
Lorache Group - Our client, an ICT and Internet service provider company is recruiting to fill the vacant position below:
Job Position: Call Centre Executive
Job Location: Lagos
- Receiving/making inbound calls to customers; facilitating, solving, interacting and providing effective customer service to exceed customer expectation and meet corporate objectives.
- Suggestive selling to customers by introducing products (especially new products),
- Provide resolution of all queries received,
- Escalating and following-up on all product and service enquiries.
Required Qualification and Experience
The required candidates are to meet the following criteria:
- Possesses at least one-year experience in call centre operations (inbound calls).
- Possesses a first-Degree certificate in any field of study.
- Must have completed their National Youth Service obligation.
24th November, 2017.
Interested and qualified candidates should send their CV's and cover letter indicating current and expected salary, to email.
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