Customer Service Representative Job at Habike Queens World Limited

Habike Queens World Limited is recruiting suitably qualified candidates to fill the position below:

Job Position: Customer Service Representative
Job Location: Lagos

Representative Job Duties

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications

• Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Analyzing Information.
• Minimum of OND/B.Sc.in Business Management.

Method of Application
Interested and qualified candidates should forward their CV to: careers.queenworld@gmail.com