Field Service Representative

Leedtec Engineering is a consulting engineering and commissioning firm committed to innovative designs, sustainable solutions and high-quality services for clients nationwide. We view clients as partners where mutual respect, trust and integrity lead to long-term relationships over multiple projects.

We are recruiting to fill the position below:

Job Position: Field Service Representative
Job Location: Lagos
Job Description
Job brief:

• We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service.
• The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

Responsibilities

• Undertake all customer support tasks in external facilities
• Team up with colleagues and pass on important information
• Discern customer needs and offer advice or recommendations
• Formulate relationships of trust with customers
• Operate efficiently to conclude all on site installation, repair, maintenance and test activities
• Guarantee that the work progress accurately follows the agenda
• Perform troubleshooting and strive to resolve issues
• Produce frequent and analytical service reports
• Operate vehicle in a safely manner and use field automation systems
• Adhere to company’s given rules and regulations

Basic Job Requirements

• Proven experience as a field service representative
• Technical degree or certification
• Minimum of HND in Engineering field
• Ability to manage and preserve technical equipment
• Good knowledge of english
• Ability to easily acclimate to modified schedules and shifts
• Accustomed to using mobile tools and applications

Salary
N180,000 - N250,000 monthly