I.T Manager
Fahrenheit Hospitality Limited (FHL) is a Fresh Innovative Hospitality Solutions Company that focuses on TURN KEY Hospitality Project Management providing solutions and services for the hospitality industry.
We are recruiting to fill the position below:
Job Position: I.T Manager
Job Location: Lagos
Job Description
- Managing requests
- Balance short, medium & long term business & guest requirements
- Identify future trends in technical areas
- Perform tasks as required by the guests and staff
- Access risks of tasks to hotel network before implementing
- Prioritise issues with a focus on problems which impact guest facing departments or our revenue stream
- Maintain log of job assignments
- Assisting in the setup of functions
- To provide IT service to users - to help maintain 99.95% up time of all systems
- Deal with day to day installation and maintenance of products relating to users
- Troubleshoot hardware faults and replace equipment when required
- Assist in project based work when applicable
- Provide guidance, advise & support to staff & guests on resolution & prevention of technology issues
- Coach team members in IT issues
- Lead and advise on small projects,
- To provide IT services to users to enable consistent usage of Hotel systems, as well as, supporting personal IT & connectivity requirements: Identify & understand user requirements
- Respond to users to ensure exceptional service levels
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