Operations Manager

We are DIIKINS Food Company Ltd, and we are a start up company located along Apapa Oshodi Express in the Ijesha area. We are looking to introduce a lot of new fun and innovative products into the Nigerian market and we are looking for great team members to join us achieve this. At DIIKINS Food Company, every employee has the opportunity to make an impact—from marketing and research & development, to manufacturing, finance and sales—each function plays a critical role in our success. By living our values of trust, candor and ownership we create great relationships that help us deliver results and drive meaningful change for our brands and business.

Job Position: Operations Manager
Reports to: Managing Director
Business Purpose/Objective

• The Operations Manager is responsible for managing the daily operations of our plant production, including the development and performance management of all production staff. In addition, the Operations Manager is involved in the inventory management, optimizes productions for profit and ensures quality control measures are adhered to in producing the finished product.

Core Working Relationships

• Managing Director, Finance Manager, and Marketing Manager

Accountabilities (Responsibilities)
Plant Performance:

• Ensure the Plant has a detailed loss and waste analysis in place (based on Overall Equipment Effectiveness (OEE)) and structured data-driven and Team-based continuous improvement process
• Ensure efficient and effective operation of all processes within your control to achieve Key Performance Indicators (KPIs) in Company Business Plan/Objectives
• Identify opportunities to manufacture new products or to improve the manufacturing processes that generate revenue by creating greater Customer value or eliminating waste
• Ensure all Quality and Customer acceptance criteria are met for products manufactured in the Plant
• Ensure production of the correct specifications of products is achieved On-Time and In-Full (OTIF)
• Prepare and report progress of corporate goals and objectives weekly and monthly to executive leadership and associates within the facility.

Financial Performance:

• Develop an effective annual budget for all Plant within your control
• Ensure improvement projects are based on and prioritized by sound business cases which are driven by reliable data analysis
• Ensure (in conjunction with Accounting Team) a full and up to date set of costs are maintained for all products that you produce

Operational Excellence:

• Provide leadership to Operational Excellence by ensuring it becomes "work as usual" activity
• Provide leadership to the Teams to implement and sustain the DMAC/RCA toolkits (Define Measure Analyse Control and Root Cause Analysis)
• Provide hands-on leadership of problem solving activities
• Lead the process for developing and communicating Plant business plans and goals to ensure improvement and change program deliverables are met
• Leverage & benchmark against internal & external operations
• Work in conjunction with other business units (e.g. Warehousing, Can Plant and Laboratories) in order to identify improvement opportunities within the Plant
• Ensure all procedures and systems are maintained in accordance with ISO Standards
• Ensure that all Process Logs are reviewed for exceptions and completeness

People Mangement:

• Develop direct reports by providing clear accountabilities, expectations and feedback to improve performance
• Interview employees. Direct hiring, supervision, development and, when necessary, termination of employees.
• Conduct orientation and oversee the training of new employees.
• Develop direct reports leadership skills and their understanding of lean manufacturing concepts to enable them to effectively lead Operational Excellence in the Plant
• Efficiently schedule and utilize staff for Plant operations and Operational Excellence activities to ensure maximum Plant utilization, reliability and improvement
• Develop effective succession and recruitment plans to ensure a depth of knowledge and leadership within the Plant for seamless transition of key roles
• Ensure (at a minimum), annual assessments are carried out on all staff with a focus on knowledge, competency, performance and future career development and training needs

Quality, Health And Safety:

• Compliance to and maintenance of the Risk Management Plan (RMP) and all elements of this including pest, pathogen, heat treatment (ELLAB), water management and CCPP's
• Compliance to and maintenance of an effective approved HACCP plan, ensure all CCP's are managed accordingly
• Responsibility to ensure NCR and CAPA corrective actions are completed and actions implemented within agreed timeframes
• Ensure H&S activities are consistent with GOSI Occupational Health and Safety Framework and good performance and leadership is recognized and rewarded
• Ensure any non-conformance against safety procedures/policies are dealt with
• Demand a high level of ethical behaviour and team participation in H&S activities including driving structured problem solving of incidents. Safety Work Practices (SWP) observations, audits, hazard reporting and management, incident reporting and management and health and safety training
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, dining and production areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.

Generic Competencies

• Interpersonal and Communication Skills
• Microsoft Office Suite (Word and Excel)
• Knowledge of contemporary IT including word processing, email, spreadsheet, database and similar disciplines
• Demonstrate a high level of confidentiality, tact, discretion, initiative and sound judgement

Functional Competencies

• Attention to detail
• Reporting and record keeping
• Good numeracy and IT skills
• Excellent literacy skills for report writing and drafting correspondence
• Excellent customer service skills
• Commercial awareness

Deliverables

• Weekly and Monthly reports
• Tracking of weekly and monthly production budgets
• Ensure that KPI’s are effectively executed

Qualifications

• Must be currently working/previously worked in the capacity of an Operations/Manufacturing Manager.
• Experience in packaging or canning is desirable.
• Must be fluent in English
• Should have experience in putting processes and strategies in place
• Automation experience in production is
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