Outreach Team Leader at Terre des hommes (Tdh)

Terre des hommes (Tdh) is a child relief Non-Governmental Organization with a presence in over 30 countries of the world and more than 90 projects. Our goal is to make a significant and lasting difference the lives of children in need.

Tdh in Nigeria implements projects in Health, Wash and Child Protection sectors and is recruiting to fill the position below:

Job Position: Outreach Team Leader
Job Locations: Monguno/Kukawua/Crosskawua, Borno

General Objective

• The Outreach Team Leader is responsible for the overall supervision and coordination of the community awareness and outreach aimed at enhancing an overall sense of safety and security in conflict-affected children, adolescents and adults living in the Borno State areas.
• Responsibilities include the direct management of a team consisting of Community Mobilization volunteers.
• The post holder is also responsible to provide on-going technical support to ensure quality and relevance of the overall community-based outreach strategy.

Responsabilities and Tasks

• Supervision of protection, community awareness and outreach activities for children, adolescents and adults living in Borno State areas
• Oversee quality supervision of protection, community awareness and outreach activities for various age groups within community centers
• Conduct an initial assessment of the protection risks and concerns in all the project’s locations with an aim of defining contextually-relevant community mobilization strategy
• Under the supervision of the line manager and based on the assessment’s findings, design an array of age and gender appropriate social events, educational programmes, awareness raising sessions using Tdh existing tools and guidelines, including material produced by the verified and reputable sources
• Ensure introduction and functioning of safe and confidential community feedback and complaints mechanism
• Oversee implementation of community risk mapping exercises across all the program locations
• Development of protection-related IEC materials and other technical tools
• Development of monthly and weekly work plans for the Community Mobilization volunteers, including center-based activities and home-to-home outreach
• Closely coordinate with nutrition and WASH sectors for development of a cross-sectorial messaging
• Ensure a close supervision of daily community outreach activities, support the staff in prioritizing interventions if needed, overcoming challenges and seeking synergies with other actors
• Provide daily guidance and support to the staff, suggest changes, updates and improvements of relevant awareness raising, psychosocial, educational activities when needed
• Conduct technical follow-up sessions to provide and receive feedbacks, share impressions aiming at improving quality and effectiveness of interventions
• Seek the support of the Case Management Team leader to train Community Mobilization volunteers on basic counseling and basic concepts of case management in order timely refer cases of individuals at risk or of affected by protection concerns
• Facilitate initiatives aiming at supporting the reintegration of targeted beneficiaries within communities, empowering them to make use of available existing resources and services
• Closely coordinate with partner organizations focal points to ensure smooth exchange of information and seek synergies to ultimately benefit targeted beneficiaries
• Contribute to the elaboration of any technical tools or documents
• Ensure that monitoring system documents and tools are well understood and regularly submitted to the line manager and/or M&E Officer
• Carry out all the procedures connected with the accomplishment of the planned activities (administrative and logistical)
• Ensure proper use of equipment and other material resources available to the project
• Submit purchase requests and other logistics team documents according to procedure and authorization level
• Ensure regular communication with the line manager about updates, achievements and challenges through meetings, reports and ad hoc communication upon request and needs
• Design and conduct evaluation process of the project activities for lessons learned exercise and reporting purposes

HR Management:

• Provide appropriate training, mentoring, coaching and capacity building of the team under her/his responsibility
• Organize team meetings and provide weekly program update and staff planning
• Follow up staff attendances, leaves and provide monthly attendance sheets to her/his manager to facilitate payroll process
• Ensure regular feedback to the staff under her/his responsibility and appraisal process when needed and facilitate good communication within the teams under his/her responsibility
• Support disciplinary measures application if needed

Child Protection:

• Promote, and ensure project activities are in line with child protection principles and humanitarian principles
• Ensure the project activities are well-integrated into the Northeastern Nigeria child protection system and humanitarian coordination practices and guidelines
• Ensure Tdh Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities
• Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.

Coordination and Representation:

• Work in close collaboration with Tdh partners and other key actors
• Coordinates with other Tdh sectors to ensure implementation of standardized activities and with other departments (programme and support) of Tdh Nigeria
• Participate in fora and meetings held at site level in her/his field of expertise, when relevant and necessary

Security:

• Comply with Tdh Security Regulations
• Contribute to updating the security plan on his/her area(s) of intervention

Other:

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures

Mandatory Requirements

• Language Skills: Fluent in local languages and in English (speaking/reading/writing).
• Education Degree: University Degree in Social Work, Social Studies, International Development, Psychology, Education or any other related discipline
• Work experience: Minimum 2 years experience in the field of child protection / protection/ PSS/ community outreach
• Knowledge & skills: Excellent analytical and writing skills
• Computer skills: Good knowledge of the MS office software

Other:

• Knowledge of protection systems in Northeastern Nigeria/Good capacity building and supervisory skills/ Excellent knowledge of protection issues and best practices (Child Protection and SGBV) / Previous experience in drafting awareness raising sessions and/or educational activities is highly desirable.

Assets:

• Other knowledge: Acquaintance with NGO' rules, procedures and regulations; Acquaintance with the Child Protection Minumim Standards

Interest:

• Work in relief or development sector
• Strong motivation to help people in needs
• Transversal skills
• Honest and trustworthy
• Reliable, rigorous and well organized
• Motivated and dedicated to his/her job
• Ability to take initiative to deal with difficulties encountered in daily work
• Ability to adapt or change priorities according to the changing situation
• Autonomy, neutrality, hard worker
• Able to manage stress and pressure
• Able and willing to learn to extend his/her scope of work
• Able to manage priorities, take initiatives and work without constant supervision.

How to Apply
Interested and qualified candidates should submit copies of updated CV, Letter of Motivation and National ID card and 3 reference contacts to: tdh.jobs.nigeria@gmail.com Please write "Outreach Team Leader" in the subject line of your mail.

Note

• The position must be clearly indicated on the application.
• Only candidates who meet the selection criteria will be conducted.
• This position is open to Nigerian national only.