Receptionist

Proten International - Our client, located in Mushin, Lagos State is a reputable company mainly into Security Consultancy, Securities and offering Patrol Van Service, Security Guard Outsourcing.

They are recruiting to fill the position below:

Job Position: Receptionist
Job Location: Lagos
Job Category: Client Services
Travel Required:No
Level: Entry
Position Type: Full Time
Will Train Applicant(s): No
Reports to: Managing Director

About the Role

  • As a Receptionist, the candidate will be the first point of contact for our company
  • Our Receptionist’s
  • duties include attending to visitors and dealing with inquiries on the phone and face to face. Supplying information regarding the organization to the general public, clients and customers
  • Candidate will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards

Role and Responsibilities

  • Answer telephone, screen and direct calls
  • Take and relay messages
  • Provide information to callers
  • Greet and welcome guests as soon as they enter the organization
  • Direct persons to correct destination
  • Deal with queries from the public and customers
  • Ensure knowledge of staff movements in and out of organization
  • Monitor visitor access and maintain security awareness by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Provide general administrative and clerical support
  • Prepare correspondence and documents
  • Receive and sort mail and deliveries
  • Schedule appointments
  • Maintain appointment diary either manually or electronically
  • Organize conference and meeting room bookings
  • Co-ordinate meetings and organize catering
  • Monitor and maintain office equipment
  • Control inventory relevant to reception area
  • Tidy and maintain the reception area

Qualification and Requirements

  • Minimum of HND or B.Sc
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Keyboard skills
  • Ability to work a switchboard
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude.

Salary
N35,000