Retail Sales Associate Vacancy at Precise Lighting
Precise Lighting celebrates launching of lighting experience; designing and distributing decorative lighting around Nigeria. You can find our Head Office in Lagos State, Nigeria.
We are recruiting to fill the position below:
Job Position: Retail Sales Associate
Job Location: Lagos
Job Description
- We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
- A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
- Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
- You will help identify client needs, present and answer questions about our products and services and recommend solutions.
- Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure showroom is fully stocked
- Manage returns of merchandise
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Job Requirements
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- B.Sc in Marketing or related field is a plus
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Must reside in Lagos (preferably Island axis)
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