Tetra Pak Recruitment for a Technical Specialist

Tetra Pak - Which takes its name from the original tetrahedron-shaped cartons it developed - manufactures and markets food packaging containers, filling systems, and distribution equipment for industrial customers in more than 170 countries. Its coated-paperboard boxes are used to hold dry, wet, cold, and shelf-stable foods and beverages. The privately-owned company is the largest subsidiary of holding company Tetra Laval International.

We are recruiting to fill the position below:

Job Position: Technical Specialist

Job Location: Lagos

Job  Responsibilities

1. Manage customer relationship from a service perspective through a structured communication approach
2. Understand customer needs through proactive continuous customer diagnosis
3. Create, implement and followup service account plans in alignment with customer and account team
4. Create, implement and followup quality plans per account in line with customer and account team
5. Identify sales opportunities, create solution and factbased value proposal, negotiate and close deals and drive growth of profitable service contracts
6. Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
7. Support resolution of technical issues by being responsible for communication with customer and issue driver.

Minimum Education

• University Bachelor in Engineering/Business or equivalent.

Critical Experience:

• Customer relationship mgt Sales Experience Technology industry.
• Functional Competencies - Critical for the success.
• Sales Mgnt Customer Business Understanding.
• Sales Mgnt Pricing and commercial conditions.
• Sales Mgnt Value selling.
• Sales Mgnt Customer relationship management.
• SM Strategic Planning.