Ticketing & Reservation Officer

Wendy Travel & Tours Limited, a ticketing and reservation company in Ikeja, requires the services of a Ticketing & Reservation Officer.


Job Title:  Ticketing & Reservation Officer
Job Description and Requirements


  • Candidates are required to have a high level proficiency in the use of booking and reservation GDS (Global Distribution Systems) software such as Amadeus and Sabre.
  • Candidates should have a minimum of two years’ work experience
  • Fare quotes to all clients to provide the best applicable fares and generate sales.
  • Reconciliation of sales returns to accounts for daily sales.
  • Promote all company products to create awareness and generate sales.
  • Determine space availability on travel dates requested by customers and assign/sell such when available
  • Proficiency in the use of Microsoft Office Packages and the Internet
  • Knowledge of cash handling and debit card transactions
  • Ability to handle stressful situations
  • Detail oriented and accurate
  • Ability to perform basic mathematics
  • Ability to work under minimal supervision.
  • Candidates should have a track record of generating ticket sales and marketing of travel products.
  • Candidates should have a diploma in Ticketing and Reservation from a reputable aviation school.
  • Candidate should posses an OND degree or related certificate degree
  • Excellent written and verbal communication skills and a good command of English Lang
  • Responsible for providing excellent services to customers in terms of ticketing reservations and company product to generate sales and ensure customer satisfaction and loyalty.
  • Effect reservations & ticketing for all clients to generate sales.