Advancement Executive Job at Lagos Business school
Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.
We are recruiting to fill the position below:
Job Position: Advancement Executive
Job Location: Lagos
Key Responsibilities
- Work with the Advancement Director to implement the School's Advancement Plan, including: planning and executing special events and attending School events for the purpose of obtaining donations from attendees.
- To obtain raw contact details data from School and events e.g. Alumni events, breakfast club, seminars, etc. Segment and document the raw contact details obtained.
- Research (through internet, Alumni and MBA) documented contact details and build prospective donors profile (i.e. ‘know your customer’ initiative).
- Create prospective donor list; call, write and visit prospective donors for the purpose of obtaining support (donations) for LBS.
- Document all call/visit/event information (The name, Phone number, feedback) in a call/visit/event report, in the format prescribed.
- Follow up on the feedback from the call/visit/event report, to the point where the intended support or donation is received by LBS from the donor/prospect.
- Execute process flow steps from receipt of donation to conclusion
- Submit a daily progress report (in the format: prescribed) giving details of follow up on feedback received and stating actions planned/recommended and delivery dates.
- To meet/achieve Call center Target/Budget/Deliverables and other departmental objectives.
- Respond to prospective donors’ complaints and inquiries.
- Provide prospective donors and donors with reliable information.
- Initiate, maintain and regularly update accuracy of prospective donors and donor’s information on the database.
- Document all department account transactions using the process flow schedule.
- Use approved scripts from the approved scripts folder for email, thank you letters, solicitation, sponsorship etc.
- Report, record and file all departmental documents and events.
- Attend call center training sessions and make recommendations.
Key Performance Indicators
- Timely preparedness (meeting deadlines)
- Success of key School development & fundraising events
- Number of Corporate entities that partner with the School.
- Number of development activities going on in the School.
- Initiatives introduced to enhance School development & fundraising activities.
- Feedback from internal & external customers.
Requirements
Education:
- At least a University Degree or its equivalent in any field
Experience:
- Minimum of five years’ experience working in a corporate environment and profit oriented organization e.g. banks
Skills:
- Budgeting
- Data gathering
- Initiative
- Networking skills
- Result Oriented
- Attention to details
- Meeting Management
- Customer service
- Planning & organizational skills
- General management/ administrative skills
- Proficiency in use of computers
- Fund raising skills
- Interpersonal skills
- Relationship Management.
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