Business Manager - Abule Egba Business Unit

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:

Job Position: Business Manager - Abule Egba Business Unit
Job Location: Lagos
Job Type: Full time
Reporting To: Chief Executive Officer

Role Purpose

• Coordinate / direct the activities of IE Business Unit (including undertakings) to drive financial and operational performance

Responsibilities

• Coordinate / direct the activities of IE Business Unit (including undertakings) to drive financial and operational performance
• Ensure overall coordination and functioning of all system operation and commercial operations in business unit and undertaking.
• Translates the organization’s overall business performance goals into specific performance targets for the BU and outlines actions plans
• Develops strategic marketing plans to meet specified revenue targets set by the organization
• Monitor and control overall commercial, Billing, debt management and revenue collection targets in the business unit.
• Ensure business unit smooth functioning and monitoring such as loss mitigation analysis, ensuring regulatory compliance, grievance and redressal.
• Maintains customer satisfaction by driving initiatives to understand customer expectations and developing effective strategies to meet and exceed such expectations
• Ensures BU operations are in compliance with the stipulated policies
• Prepares periodic BU operational reports for management team as required
• Creates a harmonious working environment, mentors staff and motivates all team members to perform efficiently
• Prepares the budget during annual budget preparation for the BU
• Manage all the HR and Administrative related activities for all the employees in the business unit.
• Manage all public relations activities at business unit level
• Ensure compliance with safety standards in fault clearing and construction
• Ensure provision of adequate resources for various activities of the BU
• Identify training needs of officials and arrange to provide the same.
• Perform any other duties as requested by the MD/ CEO and COO.

Minimum Qualifications

• 1st degree in Engineering, Business Administration or any related field
• A master’s degree in Business (ideally with a concentration in general management) is required
• At least 18 years’ post-graduation experience with at least 5 years in a senior management role
• Membership of a professional body in the Engineering and Marketing industry is an added advantage

Technical Competencies:

• Deep knowledge of Power Industry
• Strong understanding of the business of I.E and related businesses in the electricity sector.
• Strategic planning and Business Development (services and products)
• Strong Business & Financial Acumen (including risk management)
• Excellent knowledge of management and commercial principles
• Deep understanding of Commercial & Customer Insights
• Deep Customer Relation Management skills
• Strong problem solving and analytical skills
• Excellent negotiation skills
• Strong managerial/administrative skills.

Behavioral Competencies:

• Excellent interpersonal and communication skills
• Ability to effectively and persuasively present information to top management, customers, and employees
• Demonstrate proficiency with Microsoft Office products (Outlook, Excel, PowerPoint,
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