Cashier Job at E & P Hospitality Limited

E and P Hospitality Limited is a Hospitality Management company that offers developmental, investment, and operational hospitality services with a portfolio composition of restaurants, bars, cafes, and hotels. Our approach to management is very hands-on and more often than not, begins from brand conceptualization to actualization, and day-to-day operations. As hospitality operators, we establish a commitment to the growth and long term success of our partner brands by investing physical and financial assets alongside our investors and partners.

We are recruiting to fill the position below:

Job Position: Cashier

Job Location: Lagos

Job Brief

• We are looking to hire a cashier who is very detail and process oriented, able to consistently follow the approved standard of service, maintains customer service focus, exhibits a sense of ownership and a sense of urgency to delight guests.
• You are our ideal candidate if you are great with numbers and know how to enthusiastically greet guests with a warm,  genuine welcome.

Responsibilities

• Understands and follows policies and procedures regarding payments
• Demonstrates strong comprehension of menu including recipes and portioning
• Processes guest orders in person or by telephone 
• Handles cash and card transactions with accuracy while upholding proper and accurate documentation
• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required
• Prepares and submits daily sales reports
• Prepares and submits daily inventory reports as assigned by the manager
• Presents food to guests, assesses restaurant floor for service opportunities, pre-busses/ busses tables, and greets guests who walk  into the restaurant
• Maintains clean floors, washes dishes, cleans, and restocks items at the bar
• Processes guest orders, answers questions about the menu, and keeps the front counter area clean and organized
• Communicates regularly and consistently with guests and employees working in other stations (BOH and FOH) to optimize service levels
• Carry out standard FOH opening and closing tasks as required
• Other tasks and duties assigned.

Key Performance Indicators

• Transaction volume/count
• Theft management
• Discrepancy management
• Inventory reporting
• Customer satisfaction score (CSAT)
• Positive customer reviews.

What we are looking out for

• Candidates should possess a Diploma with at least 2 years of relevant work experience.
• Strong customer service personality and skills
• Strong numerical skills
• Prior experience as a cashier in an upscale/premium  restaurant
• Must live within Ikoyi environs
• Female candidate is preferred.

Benefits

• Competitive salary
• Menu discounts
• Health insurance upon confirmation.

Method of Application
Interested and qualified candidates should send their CV to: management@eandph.com using the Job position as the subject of the email.

Our Recruitment Process

• Introductory meeting with a member of our team
• Completion of a test if we feel you are a good fit during the introductory meeting
• Assuming the above steps go well, the next step is a meeting with stakeholders
• All roles are finally confirmed with the CEO.