One of the top Insurance firms in Nigeria, is looking to fill the position below:
Job Position: Claims Officer
Reports to: Head, Central Claims
External Interface: Brokers, Customers, Organisations
- Undertake physical inspection of reported claims; analyze claims data and policy documents to determine the extent of the company’s liability.
- Register notification of claims into claims Register, open file and allocate claim number
- Extract relevant information on the risks covered from the underwriting file and document such in the claims file
- Acknowledge claim notification and request for claims substantiating document from claimant/broker to ensure accurate and complete information on claims.
- Register all approved claims cheques into Settled claims Register
- Send copies of loss adjusters reports to co-insurers and collate opinions on their recommendations.
- Any other duty as assigned by Unit Head.
- Processing of branch claims upon receipt of mails from branch offices to settlement.
- To follow up on the parties recoveries where necessary and ensure that all branch claims are on P10.
- Preparation of various claims and NAICOM reports.
- Book appointment with claimants/brokers to arrange for physical inspection of claims
- Undertake physical inspection and investigation to ascertain validity of report claims
- Write report on inspection and investigation containing findings and recommendation for minimizing effect of claims settlement on the company
- Interpret policy wording, analyse and adjust claims to determine the extent of company’s liability and make recommendations to the Team Leader
- Raise credit note on claimant where premium outstanding
- Follow-up and collect recoveries and salvage from negligent third party or insurer to reduce claims outlay before cheques for payment are released
- Prepare cheque requisition to pay claimants, co-insurers, solicitors and other professionals
- Verify correctness of values on claims cheque and dispatch to claimant/broker
- Bachelor's Degree
- A minimum of 3 years’ experience in a similar role.
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