Client Service Manager Job at Toki Mabogunje and Co

Toki Mabogunje and Co (TMC) - We are a Leading provider of Electronic Security Solutions, located in Lagos, Nigeria.

We are recruiting to fill the position below:

Job Position: Client Service Manager
Job Location: Lagos
Job Type: Full Time

Job Description

• Maintains client satisfaction and loyalty by providing exceptional services and value to our clients.
• The Client Service Manager will manage all aspects of client account and project management.
• The Client Service Manager will be the direct liaison between internal technical team and departments to achieve client and company objectives.
• The Client Service Manager should be well organized, flexible, process orientated, have great attention to details, strong project management skills, and an eagerness to learn and grow.

Qualifications

• Bachelor's degree or its equivalent in Mass Communication or Public Relations from a reputable University
• A minimum of 5 years of relevant work experience in Customer Relationship Management
• A minimum of 2 years experience in a similar position (as a manager)
• The ideal candidate should be no more than 35 years of age
• Certification in Customer Relationship Management
• Proficiency in the use of Microsoft Suite of tools and Presentation tools
• Good listening and negotiation skills.
• Excellent problem analysis and problem solving skills
• Excellent oral and written communication skills
• An MBA will be an added advantage