Collection Officer Job at ISurf Global Service

ISurf Global Service is an Information Technology Consulting Services Company with specialization in delivering technology solutions to meet the needs of our clients. Our Consulting experience provides practical, cost effective innovative change, insights and knowledge to help you organize and maintain an effective Optimal model for your business growth and flexibility.

Our main activities are focused on providing professional consulting and technical services, carrying out research and training in the use of ICT and organizing events and workshops. The solutions we build help our customers achieve profitable growth, reduce costs and take advantage of new business opportunities.

We are recruiting to fill the position below:

Job Position: Collection Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Keep track of assigned accounts to identify outstanding debts.
• Plan a course of action to recover outstanding payments.
• Locate and contact debtors to inquire about their payment status.
• Create trust relationships with debtors when possible to avoid future issues.
• Update account status and database regularly.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints.
• Investigate and resolve discrepancies.
• Alert superiors of debtors unwilling or unable to pay when necessary.

Remuneration

• Basic: N50,000 monthly.
• Bonus: N30,000 - N40,000 monthly.