Customer Care Officer

Doculand Business Solutions Limited is Nigeria's foremost professional print and copy business center. We originated in Lebanon and we have branches in Jordan and Lagos. We are sought after for our excellent work, creativity and great customer service. We have a team of professionals who ensure we attain new levels in customer expectations and fulfillment.

We are recruiting to fill the position below:

Job Position: Female Customer Care Officer
Job Location: Lagos

Job Description

• Welcome customer
• Take all details needed for the order
• Give prices to customer
• Up selling for both services and stationary section
• Report to Supervisor
• Client enquiry & feedback
• Updating data collected on a soft copy (excel sheet)
• Reply emails if supervisor/Asst Mgr not present
• Answering the phones after two rings

Requirements

• Applicants must be a graduate and must have completed NYSC.
• A minimum of 1-3 years working experience in sales.