Customer Care Representative Job at Mshel Homes Limited

Mshel Homes Limited is a real estate development and marketing company incorporated in 2018 with a unique vision to be the leading real estate company in Nigeria, with an outstanding reputation for honesty, integrity and impeccable customer service.

At Mshel Homes Limited our mission is to create a lifetime relationship with our clientele by deliverying property solutions through innovative and technological driven processes that caters to your real estate needs whilst adhering to the highest standards, systems and performance goals necessary to achieving your dreams.

We are recruiting to fill the position below:

Job Position: Customer Care Representative
Job Location: Abuja
Employment Type: Full-time

Job Description

• Answering all incoming phone calls on the official lines of the company. Reply to emails and give responses on all social media platforms.
•  Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Meet sales targets by following up on leads and closing deals.
• Help and assist customers and prospects with complaints and questions via calls, email, and social media.
• Give customers and prospects detailed information about the products.
• Attend to walk-in clients and provide all the required assistance needed.
• Assist in any capacity required in relating to the company’s clients and prospects.

Requirements

• Minimum of HND / BSc in any field.
• Minimum of three years of experience as a Customer Care Representative.
• Experience as a salesperson is vital.
• Professional certification is an added advantage.

Method of Application
Interested and qualified candidates should send their CV to: mshelrecruitment@gmail.com using the Job Position as the subject of the mail.