Customer Care Representative / Public Relation Officer Recruitment at Macfort Incorporation


Macfort Incorporation - We are team of professionals who work in HR management roles,ICT solutions, cooperate presentations and trainings. We support businesses to recruit and manage their human capital profitably and sustainable in these rapidly changing economic times.

We are recruiting to fill the position below:

Job Position: Customer Care Representative / Public Relation Officer

Job Location: Lagos

Job Description

  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Managing incoming calls and customer service inquiries.
  • Responsible for clearing of product for customers at their request.
  • Ability to use social media, to create effective responses and feedbacks from customers.

Job Requirements

  • Candidate should have OND / HND / BSc in any discipline.
  • Customer orientation and ability to adapt / respond to different types of characters.
  • Previous working experience in any administrative roles will be an advantage, fresh graduate will be consider.
  • Excellent communication and presentation skills.
  • Ability to sustain long time relationships and trust with customer accounts through Interpersonal communication.
  • Provide accurate, valid and complete information by using the right methods / tools.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: careers@macfortinc.com.ng using the Job Title as the subject of the mail.