Customer Experience Supervisor Job at Bradford Consulting

Bradford Consulting is recruiting to fill the position below:

Job Position: Customer Experience Supervisor
Job Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Acknowledge and respond to all enquiries and complains from prospects and customers.
• Log all complaints and follow-through from origination to resolution.
• Conduct root cause analysis to identify service improvement initiatives.
• Initiate product information and Telesales to prospects.
• Reactivate dormant account.
• Cross sell company products.
• Prepare periodic Customer interaction report.

Job Requirements

• Candidates should possess a B.Sc qualification.
• 3 - 5 years of work experience.

Method of Application
Interested candidates should send their CV to: careergoalshub@gmail.com using "Customer Experience Supervisor"  as the subject of the mail.