Customer Service Officer

Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic Entrepreneurs.

We are recruiting to fill the position of:

Job Position: Customer Service Officer
Job Location: Lagos
Job Description

• Serves customers by providing product and service information; resolving product and service problems.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.

Skills and Qualification Required

• OND, HND, NCE, B.Sc
• Good communication skill
• Good presentation skill Click here to Apply