Customer Service Officer

LeadHire, we understand that for any desired organisational goal to be achieved, the right talent must be synchronized with other forms of resources, hence, our reason for existing.

We are recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location: Agungi, Lagos

Responsibilities

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication

Requirements

• OND Holders only should apply.
• Minimum of 1 year experience in Customer Service.
• Ideal candidate is an independent self-starter and good communicator who is willing to learn quickly and take initiative.
• Preferably female candidates should apply for this position.
• Candidate should be residing in Agungi, Lagos axis.