Customer Service Officer Job at Jofad Consulting Limited

Jofad Consulting Limited - Our client, a top leading Mortgage Bank in Abuja, Nigeria is looking to hire a young and vibrant candidate to fill the vacant position below:

Job Position: Customer Service Officer
Job Location: Abuja

Key Responsibilities/Accountabilities

• Attend to Customer request.
• To render frontline service support
• Issue off-cycle statements at customer’s instance and take charges as appropriate
• Keep records of all source instructions from customers
• Identify cross-selling and migration opportunities and sell products/services reactively.
• Participate in tactical sales/marketing activities as required.

Preferred Qualification and Experience

• HND/B.Sc degree in any related field
• 1-2years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Demonstrate high levels of computer literacy

How to Apply
Interested and qualified candidates should send their CV to: mortgage18@yahoo.com