Customer Service Representative Job at Hinge Consulting Firm
Hinge Consulting Firm is a steadily advancing business Development firm focused on a multi-tiered approach on business consulting, career development, human resourcing and ICT services.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Locations: Lagos and Ogun
Employment Type: Full-time
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Take the extra mile to engage customers.
Qualifications
- Candidates should possess an OND, HND NCE or Bachelor's Degree with 0-2 years of experience
Salary
N80,000 - N100,000 / Month.
Method of Application
Interested and qualified candidates should send their Applications to: hingeconsultingcvdept@gmail.com using the Job Position as the subject of the email.
Similar Jobs
- FAC Supply Clerk Job at U.S Embassy
- Help Desk Officer Job at Eko Maintenance Limited
- People and Client Services Manager Job at Pivotage Consulting
- Call Centre Agent Job at LEAD Enterprise Support Company Limited
- Customer Service Representative Job at Uncle Stan's Foods
- Cashier Job at Uncle Stan's Foods
- Customer Care Executive Job at Global Profilers
- Restaurant Waiter / Waitress Job at Pro Bueno Consult & Services
- Cashier Job at Chilis Restaurant
- Assistant Service Manager (Admin & Customer Service) Job at Intersect Consortium