Dews and Petals Limited Recruitment for Customer Service Intern

Dews and Petals is a premium pest control and cleaning company operating in Abuja, Nigeria. Renowned for delivering expert pest management services, Dews and Petals is committed to creating healthier, pest-free environmentsthrough education and tailored solutions. With a strong reputation for excellence, Dews and Petals provides reliable and effective pest control solutions for residential and commercial properties.

We are recruiting to fill the position below:

Job Position: Customer Service Intern

Job Location: Gwarimpa, Abuja (FCT)
Employment Type: NYSC

Key Responsibilities

• Answering Calls: Responding to incoming customer inquiries and addressing their concerns professionally.
• Providing Information: Offering accurate details about our services, pricing, and company policies.
• Issue Resolution: Identifying customer problems and providing timely and effective solutions.
• Data Entry & Customer Assistance: Maintaining accurate records of customer interactions and guiding clients through processes and procedures.
• Follow-up: Conducting post-interaction follow-ups to ensure customer satisfaction and service completion.
• Service Improvement: Providing feedback on the efficiency of customer service processes to enhance overall performance.

Requirements

• A Bachelor's Degree (BA/BSc/HND) in a relevant field with 0-1 year of customer service experience.
• Excellent spoken and written English communication skills.
• Strong problem-solving abilities and a proactive approach to customer support.
• Good interpersonal skills with a customer-first mindset.
• Ability to stay organized and adhere to schedules.
• Multitasking skills and keen attention to detail.
• Must be a FEMALE and a serving Corp Member
• Must reside around Gwarimpa and its environs

Method of Application 
Interested and qualified candidates should submit their CV and a Cover Letter to: hr.dewsng@gmail.com using “Customer Service Representative – Location” as the subject of the email.