Digital Officer

Persianas Retail creates pathways into Nigeria’s rapidly evolving retail sector for some of the world’s best loved fashion, leisure and lifestyle brands. We succeed by developing tailored retail environments, consultancy, marketing and agency services that firmly establish our clients’ brands in the hearts and minds of the nation’s aspirational buying public.

We are recruiting to fill the position below:

Job Position: Digital Officer
Job Location: Lagos
Reports to: Business Development Manager

Position Summary/Objectives

• The Digital Officer works closely with the Merchandise Planners/Brand Managers, and supports the PRL Management Team, to raise the PRL profile and contribute creatively to the continued growth and development of the organization.
• The Digital Officer combines marketing and social media management skills to enhance PRL’s social media presence, including interacting with customers, promoting brand-focused interactive and engaging content, and expanding opportunities for revenue.

Key Roles & Responsibilities

• Managing all PRL digital platforms and ecommerce.
• Supports the Business Development Manager in marketing and social media campaigns and strategies, including budget planning, content ideation, and implementation schedules
• Manages company image through various media in a cohesive way to achieve marketing goals
• Streamline company social media accounts (Facebook, Twitter, Instagram and other social media platforms) ensuring uniform content
• Performing research on current benchmark trends and audience preferences
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Keeps up to date all PRL social media platforms, as well as websites
• Ensures brand consistency in marketing and social media messages by working with all Brand Managers and Merchandise planners
• Grows and expands company social media and ecommerce presence into new social media platforms, plus increases presence on existing platforms including Facebook, Twitter, and Instagram
• Researches and monitors activity of company competitors
• Customer engagement with a focus on customer service on company social media accounts
• Respond to queries in a timely manner and monitor customer reviews
• Suggest and implement new features to develop brand awareness, promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications
• Increase organically the number of followers and likes and tangible interactions on company social media accounts
• Work with Brand Management team to implement mall specific campaigns
• Performs any other duties as assigned by the Line Manager

Job Requirements

• Negotiation Skills
• Creative Skills
• Content creation
• Communication Proficiency.
• Plenty of Initiative.
• Teamwork Orientation.
• Personal Effectiveness/Credibility.
• Technical Capacity - Computer proficient with Corel Draw, Adobe Photoshop, Illustrator and Microsoft Office Advanced User.
• Project Management.
• Time Management.
• Good business sense
• A deep understanding of digital marketing and E-commerce principles

Qualifications & Experience

• A degree in Marketing (not essential but an advantage)
• Essential to have at least 2 years’ relevant work experience and/or practical experience in the field of Advertising, Sales, Fashion retail, and Marketing.
• Strong copywriting skills and the ability to communicate complex ideas in innovative ways.
• An interest in marketing, communications, social media, PR and or reputation management.
• Experience in Fashion retail
• Styling experience (added advantage)
• Content creation and curation
• Familiarity with key social media tools.

Personal Attributes:

• Demonstrate sound work ethics
• Be honest and trustworthy
• Be respectful 
• Positive Attitude
• Possess cultural awareness and sensitivity
• Be flexible
• Proffer innovative and creative solutions