Experienced Ticketing Officer

Sanddriana Travels and Tours - We provide our users with a large number of businesses listed on our website from which they can benefit. Our users can see the business' location on the map, get their contact details and see their products and services. All this information is also accessible on the go through our mobile website and mobile apps platforms.

We connect local businesses with their potential customers. Businesses benefit from our efficient and cost effective marketing tools to reach out to even wider audience.

We are recruiting to fill the position below:

Job Title: Experienced Ticketing Officer

Location: Lagos

Job Description

• Managing the ticketing department effectively
• Devicing means for growth
• Issue tickets and monitor all requests
• Working to strict deadlines and achieving targets as outlined by the Managing director.
• Sourcing for both Cooperate and individual clients.
• Provide responsive services to clients ensuring that all queries, complaints, problems and transactional requests are attended to quickly and efficiently.
• Keeping accurate records of discussions or correspondence with customers.
• Develop and implement action plans to develop new business and to broaden existing client relationship.
• Problem solving, planning and decision making.
• Providing help and advice to our customers on our products and services.

Requirements

• Must have at least three years working experience as a ticketing officer.
• Must have good knowledge of the use of Amadeus
• Must be able to work without supervision