Field Support Engineer

Biswal Limited provides high quality, bespoke services to the telecommunications industry. We pride ourselves on the acquisition, development and deployment of all resources required to allow a telecommunications company to provide excellent service to its own customers.

We are recruiting to fill the position below: 

Job Position: Field Support Engineer
Job Location: Lagos

Job Descriptions

• Performs routine maintenance and repairs on equipment to include oil changes, lubrication, battery testing and replacement, filter replacement, tire inspection/replacement and electronic control systems adjustments and repair.
• Maintains records and logs of completed maintenance actions to meet minimum requirements for state inspectors.
• Respond to monitoring alarms and troubleshoots equipment during emergency power outages and scheduled equipment exercise periods.
• Provides regular (weekly or as needed) updates including current operational and maintenance activities and issues being resolved
• Keeps work areas free of hazardous conditions, grease or oil spills and excess supplies
• In the maintenance of established quality standards through first line evaluation and reporting of process flows with the aim of identifying areas for process improvement.
• Actively assist line managers in the development of team and individual quality and performance standards for front-line employees
• Assist the Quality Assurance Team Lead to ensure the implementation of the Quality Assurance recognition program in the Online and Walk In Assistance Centre

Professional Qualifications

• Bachelor’s Degree or equivalent in Mechanical or Electrical Engineering or related field
• Project Management Training / Certification
• Relevant Postgraduate degree would be an added advantage
• Minimum of 3-5 years in diesel management and revenue assurance in a telecommunication industry.
• Demonstrated ability to manage and interface with large multi-functional project teams.
• Must possess successful project management experience as well as experience in process engineering.

Key Skills:

• Strong problem-solving skills and mathematical abilities
• Excellent time management skills
• A high level of autonomy and self-efficiency with attention to detail.
• Demonstrated Leadership Skills
• Problem solving skills
• Effective Oral and Written Communication Skills
• Intermediate use of general computer programs such as packages in the Microsoft Office Suite.

How to Apply
Interested and qualified candidates should send their Applications to: recruitment@biswal.ng