Food & Beverage Supervisor Job at Precious Palm Royal Hotel

Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos - Benin Expressway. Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.

We are recruiting to fill the position below:

Job Position: Food & Beverage Supervisor
Job Location: Benin City, Edo
Employment Type: Full-time

Position Summary

  • Supervise all phases of the restaurant, bar and kitchen functions/activities in the Hotel; assist to coordinate the departmental activities on a daily basis. Manage daily restaurant operations and assist with menu planning.
  • Maintain safety and hygiene standards and assist kitchen staff, waiters and bartenders to attend to customers/guests during peak or busy periods or whenever there’s shortage of manpower in any of the unit.
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the hotel F&B department.

Duties and Responsibilities

  • Oversees the dining area, supervise food and beverage service staff in accordance with operating policies of the hotel.
  • Ensure kitchen and bar staff balance their shift stocktaking before leaving on daily basis.
  • Ensure customer’s order is well taken and guaranteed satisfaction.
  • Ensure proper preservation of foods and monitoring of drinks, glasses etc.
  • Creates a positive team atmosphere among Team Members.
  • Maintain records of staff periodic manner and operating costs.
  • Provide feedback and coaching to the Team regularly.
  • Understand building capability through Cross training
  • Treat all Team Members fairly, with respect.
  • Set high standards for appropriate team behavior on shift.
  • Work with all the food and beverage staff to ensure proper food presentation and proper food-handling procedures.
  • Handle guest complaints in the restaurant and bar.
  • Assist to check the quality of deliveries of fresh food and baked goods.
  • Assist to arrange for maintenance and repair of equipment and other services.
  • Ensure new products are executed properly the following roll-out.
  • Seek, listen and respond to Guest feedback.
  • Coach team on how to exceed Guest expectations.
  • Assist in planning regular and special event Menu.
  • Oversee catering functions, in house and off site.
  • Responsible for the overall sanitation and cleanliness of the work and storage areas
  • Ensure proper usage and good working condition of all equipment, furniture and fixture in all the units.
  • Provide excellent customer service and ensure customer needs are met.
  • Should have depth Knowledge of Food and Beverage preparation and presentation.
  • Guide the Waiters or Waitresses in set up of tables and place settings.
  • Be familiar with all current and upcoming event details.
  • Should be able to work under pressure and also work in long or break shifts.
  • Assist the Manager with scheduling, training and performance management.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Have control over the kitchen, bar and Restaurant staff to ensure smooth running.
  • Ensure the re-order level is maintained for foods and drinks at all times.
  • Join to train staff to ensure conformity and uniformity of service.
  • Assist the manager to prepare staff weekly duty roaster.
  • Any other duties that may be assigned by manager / management from time to time.

Requirements

  • B.Sc Degree / HND qualification
  • At least 1 year of experience.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: humanresources2@preciouspalmroyalhotel.com and copy 234recruiter@gmail.com and pizikire@jubobkeystone.com using the Job Title as the subject of the mail.