Front Desk / Administrative Officer Job at BRAVION Group of Companies Limited

BRAVION Group of Companies Limited is a progressive, technology-centric group with businesses across the construction, manufacturing, mining, oil and gas and real estate sectors. From an idea birthed in 2005, we have built solid relationships with industry leaders in Nigeria and Nations across Sub-Saharan Africa; by conducting our business in the most ethical and mutually beneficial manner.

We have become a holding company of an indigenous conglomerate that comprises Eight vibrant member companies. We aim to become Africa's leading company by pioneering global best practices and playing an integral role in achieving Africa's unlimited potential.

We are recruiting to fill the position below:

Job Position: Front Desk / Administrative Officer

Job Location: Abuja (FCT)
Employment Type: Full-time

Description

• We are seeking a friendly and organized Front Desk and Administrative Officer to join our team at BravionGroup.
• This role requires someone passionate about providing exceptional customer relationship management, both internal and external to ensure each client’s experience is relaxing, positive, and memorable.
• As the first point of contact, you’ll be instrumental in welcoming clients, managing bookings, handle efficient tele-communications and assisting with inquiries.

Roles and Responsibilites

• Greet clients warmly and ensure a welcoming atmosphere.
• Manage the front desk, ensuring a tidy and organized reception area.
• Maintain accurate records, files, and databases.
• Managing client appointments, bookings, and follow-up calls.
• Answer, Direct, and respond to phone calls, emails, and message inquiries in the various allocated platforms promptly and professionally.
• Provide information on all the company’s services, promotions, and packages.
• Maintain accurate records of client details, logs and bookings.
• Address client concerns, resolve any issues with a positive approach and escalate to management when necessary.
• Collaborate with team members to ensure smooth daily operations.
• Coordinate travel arrangements, meetings and appointments.
• Generate sales leads through outbound calls/inbound calls, emails, and social medias
• Build relationship with potential clients, identifying business opportunities.
• Meet expected targets and report to line manager promptly on daily basis.
• Maintain confidentiality and handle sensitive information with discretion.
• Perform other duties as assigned by the management.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 7 years of work experience.

Salary
N170,000 - N200,000 monthly.

Method of Application
Interested and qualified candidates should send their Resume to: jobs@bravion-group.com using the Job Position as the subject of the email.