Front Desk Officer Job at Bonzee Consulting

Bonzee Consulting is a forward-thinking and people-oriented HR/Business Advisory company.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Welcome guests warmly and assist with check-in and check-out processes efficiently.
• Handle guest reservations, cancellations, and modifications using the hotel’s booking system.
• Respond promptly to guest inquiries and resolve complaints professionally.
• Maintain accurate records of guest accounts, payments, and room assignments.
• Coordinate with housekeeping and maintenance to ensure rooms are ready for guest arrival.
• Manage phone calls, emails, and other correspondence courteously and efficiently.
• Process payments, issue receipts, and balance cash drawers at the end of each shift.
• Provide information about hotel services, amenities, and local attractions.

Requirements

• Candidates should possess relevant qualifications with 3 - 5 years of experience. 

Method of Application 
Interested and qualified candidates should send their CV to: nneka.uwajeh@skyblue.com.ng using the Job Posiiton as the subject of the email.