Graduate Customer Service Officer Job at Bleuapple Consulting

Bleuapple Consulting is a company built on the right foundation of years of experience in multi-cultural environment with high business standard anchored on professionalism, Integrity and long business relationships to provide a range of HR, Training and Advisory services to our clients.

We work directly with some of the most established business associates and trainers overseas to provide a strategic solution to your business and business culture.

We are recruiting to fill the position of:

Job Position: Customer Service Officer

Job Location: Lagos

Responsibilities


  • Acknowledging and responding to customer complaints in a timely manner
  • Maintaining a positive, empathetic and professional attitude towards customers at all times.
  • Accurate and thorough knowledge of the bank?s products, so as to advise customers and answer questions
  • Processing orders, forms, applications and requests.
  • Keeping records of customer interactions, transactions, comments, etc.

Requirements

  • Minimum of HND / BSc in any Social Science discipline from a recognized University.
  • Minimum of 1 year's experience in a similar role.
  • Excellent Communication Skill - both verbal and written
  • Great use of Microsoft Suite
  • Ability to maintain accurate record keeping
  • Great Interpersonal skills

How to Apply
Interested and qualified candidates should send their CV to: recruitment@bleuappleconsulting.com using "Customer Service Officer" as the subject of the mail.