Hotel Receptionist


Venmac Resources Limited-we are a 3 star hotel and destination management company that has carved a niche in the industry, well equipped to play a leading role in the tourism sector with a presence in Abuja, we are recruiting to fill the position of a Hotel Receptionist

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Job Descriptions

  • Make and confirm reservations for guests 
  • Ensure proper room allocation 
  • Register and check guests in
  • Provide accurate information about local attractions and services
  • Close guest accounts and check guests out
  • Confirm relevant guest information
  • Maintain clear and accurate records of guest room bookings
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Listen and respond to guest queries and requests both in-person and by phone
  • Review accounts and charges with guests during the check-out process
  • Process accurate payment of guest accounts
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Maintain a neat and orderly front desk and reception area

Requirements 

Candidates should possess Hnd/BSc qualification.Must have 2-4 years’ experience.  Professional appearance, excellent communication skills, positive and right attitude  Computer Literate ,Sound Customer Service , Familiarity with MS Office applications, i.e. Word, Excel

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