ICT and Software Development Assistant Job at Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

We are recruiting to fill the position below:

Job Position: ICT and Software Development Assistant

Requisition Number: ICTAN004647
Job Location: Abuja (FCT)
Employment Type: Full-time, Regular
Job Category: Information Technology

General Position Summary

• As an ICT and Software Development Assistant, you will work closely with our experienced professionals on various projects that span both web systems development (mainly Front End) and ICT infrastructure management.
• The ideal candidate will possess a strong background in developing good front-end interfaces, reusable components, information, and communication technology (ICT).
• In addition to traditional software development tasks, this role encompasses a range of responsibilities, including printer maintenance, CCTV maintenance, and inverter maintenance.

Essential Job Responsibilities
Web Development:

• Collaborate with the design team to implement responsive and visually appealing user interfaces using React.
• Develop and maintain front-end features, components, and functionalities.
• Ensure the highest quality of code through testing and code reviews.
• Conduct thorough testing to ensure the functionality and performance of the application.
• Support in optimizing websites for performance, usability, and SEO.
• Creation of web-related documentation and contribute to knowledge sharing within the team.
• Optimize applications for maximum speed and scalability.
• Implement and maintain consistent design patterns and styles throughout the application.
• Collaborate with back-end developers and other team members to integrate front-end components with server-side logic.
• Identify and resolve front-end issues, bugs, and bottlenecks.
• Assist in the migration of Web Systems from PHP to MERN Stack.

ICT:

• Assist in the setup, configuration, and maintenance of hardware and software systems.
• Provide support for troubleshooting hardware and software issues for end-users.
• Assist in managing and securing the company's network infrastructure.
• Collaborate with the ICT team to implement cybersecurity best practices.
• Participate in ICT-related documentation, including system configurations and user manuals.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to peace and conflict programming.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility:

• None

Accountability:

• Reports Directly to:Senior ICT and Software Development Engineer
• Works Directly with:All team members.

Knowledge and Requirements

• Degree in Information Technology, Computer Science, Web Development, or a related field.
• Proven experience as a Front-End Developer with a focus on React.
• At least 2 years of experience in a similar role.
• Strong proficiency in JavaScript, HTML, CSS, and related web technologies.
• Experience with state management libraries such as Redux and Context.
• Familiarity with RESTful APIs and integration of front-end applications with back-end services.
• Knowledge of build tools and package managers (e.g., Webpack, npm).
• Good understanding of version control systems, especially Git.
• Excellent problem-solving and debugging skills.
• Strong understanding of Graphic Design and UI / UX tools.
• Basic understanding of ICT principles, hardware, and software systems.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.

Success Factors:

• The ideal candidate will have strong planning and organizing skills. S/he will be an excellent communicator, and multi-tasker, and able to work in ambiguous situations.
• S/he will be a tolerant and flexible individual able to work in difficult and stressful environments and follow procedures.
• The successful candidate will be a dedicated and patient individual with good interpersonal skills and maintain a sense of humor.

Living Conditions / Environmental Conditions:

• The position is based in Abuja with the possibility of traveling to project locations. Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all locations.

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.
• Mercy Corps upholds a strict policy against accepting any form of bribe in our recruitment process. We prioritize fairness and transparency in our selection process.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.