Ideanet Intellectual Property Limited Recruitment for Client Services Manager

Ideanet Intellectual Property Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Position: Client Services Manager
Job Location: Lagos 

Job Description

• We are searching for a professional and courteous Client Services Manager with great people skills to help our business prioritize existing customers and bring new clients on board
• The Client Services Manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients
• Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement
• Develop effective communication platforms for clients and staff
• Inspire repeat-business from clients
• Conduct customer service workshops and presentations
• Monitor and measure client satisfaction
• Liaise with different departments about client queries.

How to Apply
Interested and qualified candidates should send their CV to: hrm@ideanetip.com