IT Officer Job at Personal Trust Microfinance Bank

Personal Trust Microfinance Bank is an African retail financial services institution providing transformative and inclusive products and services with the focus toprovide microfinance services to individuals as well as small and medium scale enterprises.

We are recruiting to fill the position below:

Job Position: IT Officer

Job Location: Yaba, Lagos
Employment Type: Full-time

Job summary

• The IT Officer provides technical support to all users. The IT Officer monitors and maintains computer networks, installs and configures hardware and software and solves all technical problems that may arise.

Duties and responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the branches of the bank.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Use high-speed transaction recovery techniques and backup data.
• Set up user accounts, permissions and passwords.
• Liaise with third parties and vendors across all platforms.
• Drives service excellent through e-solutions.
• Periodic report generation.
• Ensure security of data, network access and backup systems.
• Setting up accounts for new users.
• Develop and maintain local networks to optimize performance.
• Ensure security and privacy of networks and computer systems.
• Organize and schedule periodic upgrades and maintenance.
• Repairing equipment and replacing parts, checking computer equipment for electrical safety.
• Maintaining records of software licenses.
• Perform any other duties as may be assigned by Management.
• Define IT users and roles and enable data distribution in the appropriate format and in a timely manner.
• Flexibility to carry out any other task as requested by Management

Qualifications

• HND / B.Sc in IT or Computer Science.
• IT professional certification/qualification.
• Evidence of completion/ exemption of/from NYSC.

Experience:

• Previous work experience in IT.
• Experience in a Financial Services Company is an added advantage.

Skills:

• In-depth knowledge of hardware and software.
• Up-to date knowledge of software and IT trends.
• Ability to multi task.
• Attention to detail.
• Ability to work well with people.
• IT security and operations.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Position and preferred location as the subject of the email.