IT Support Officer Job at Norsworthy Farms and Agro-Allied Industries

Norsworthy Farms and Agro-Allied Industries is an agro-allied company located in Delta State and currently has over a thousand hectares of palm fruit and a 10 ton/hr processing mill located in Akwukwu-Igbo area of the State.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Asaba, Delta
Employment Type: Full-time

Job Description

  • To manage and maintain the network infrastructure of Norsworthy Farms, as well as the acquisition, installation, maintenance, troubleshooting and repair of computer hardware devices.
  • To manage all software applications running on the hardware devices and ensure that they provide adequate support to Norsworthy Farms in order to achieve set objectives.
  • Provides robust IT platforms and infrastructure to support Norsworthy Farms’ business operations.
  • Establishes and maintains user accounts, profiles, file sharing, access privileges on the company applications.
  • Installs, supports and maintains physical servers and appliances.
  • Oversees the day-to-day operation of computer networks within Norsworthy Farms.
  • Oversees the Enterprise Security application (Sophos) for Norsworthy Farms.
  • Assists in implementing IT strategies, policies and procedures.
  • Provides technical support to users on network issues.
  • Administers day-to-day operations of networks and servers
  • Implements LAN/WAN maintenance and management procedures.
  • Maintains computer peripheral equipment such as scanners, printers and ensures that these are prepared and ready to be used.
  • Assists the Head, Information Technology in the deployment of computer hardware around the company.
  • Installs client/server applications and essential software patches, carries out any required maintenance of applications and identifies compatibility issues, escalating appropriately
  • Supervises and performs hands on training for computer users and operators.
  • Maintains logs and records of daily data communication transactions, problems, and remedial actions.
  • Provides support and maintenance to the business’ software and applications.
  • Creates accounts for new users in the company’s active directory server and assigns access rights to software applications.
  • Develops and executes company-wide disaster recovery and business continuity plans with respect to software, data and applications.
  • Performs the addition, removal and updates of staff data and access rights in line with the information security policy.
  • Provide HR support where necessary.

Job Requirements

  • Candidates should possess a Bachelor's Degree / HND qualification.
  • 2 - 3 years of work experience.

Method of Application
Interested and qualified candidates should send their CV to: using "IT Support" as the subject of the mail.