Job Openings at Altara Credit Limited

Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded.

We are recruiting to fill the following positions below:

1.) Associate Manager - Performance Excellence

Job Location: Lagos (Role requires 20% domestic travel to upcountry locations)
Employment Type: Full-time

Job Description

• We are looking to hire a highly motivated and driven “Associate Manager - Performance Excellence” to join our team. This is a role where you will report directly to the Chief of Staff.
• The ideal candidate for this role is someone who possess exceptional strategic thinking and analytical skills.
• They are proactive in identifying and addressing potential issues before they become problematic.
• This individual is committed to achieving outstanding results and is willing to challenge the status quo to drive excellence across the team.
• The Performance Excellence Associate Manager must be reliable in delivering on commitments, consistently exceed expectations, and the realization of strategic goals within the operational unit.

Responsibilities
Strategic Planning and Analysis:

• Develop and implement strategic plans to enhance organizational performance and achieve business objectives.
• Analyze data and metrics to identify trends, patterns, and opportunities for process improvement and increased efficiency
• Analyze and drive both digital and non-digital sales and make forecasts.
• Analyze collection data to realize and sustain financial and customer benefits and come up with better ways to drive collections.

Proactive Problem Anticipation:

• Identify potential challenges and obstacles related to sales and collections in advance and take proactive measures to mitigate risks
• Collaborate with cross-functional teams to address and resolve issues before they escalate.

Performance Commitments:

• Establish realistic and achievable performance commitments and timelines to meet operational and strategic goals
• Communicate transparently with stakeholders, ensuring expectations are appropriately managed.

Results-Driven Approach:

• Drive a culture of high performance and continuous improvement across the organization.
• Utilize data-driven insights to set ambitious performance targets and meet or exceed them.

Change Management and Innovation:

• Champion and lead initiatives to transform existing processes and systems, encouraging innovation and creativity.
• Oversee the implementation of change and ensure smooth transitions to achieve desired outcomes.

Effective Communication:

• Articulate complex ideas and strategies in a clear and concise manner to stakeholders.
• Collaborate with teams to ensure alignment with the overall vision and objectives.

Negotiation and Influence:

• Demonstrate strong negotiation skills and the ability to influence others positively.
• Advocate for necessary changes and resources to drive performance excellence.

Agile Adaptation:

• Continuously assess the effectiveness of implemented strategies on a week-on-week basis, and proactively adapt and fine-tune approaches to meet changing market conditions and achieve short-term goals.

Set weekly and monthly work objectives for the team:

• Direct, supervise, and review direct reports and their deliverables
• Deliver engaging and informative weekly presentations to key stakeholders, highlighting progress, challenges, and opportunities for improvement.

Requirements

• Bachelor's Degree from an accredited university in Business Administration, Management or a related field. Advanced degrees or certifications are advantageous.
• 3+ years of experience working in business operations.
• Proven track record of strategic planning and implementing initiatives that resulted in significant performance improvements.
• Demonstrated ability to navigate through challenges and maintain composure in high-pressure situations.
• Excellent communication, presentation, and negotiation skills.
• Extensive experience in data analysis and using metrics to drive decision-making.
• Strong leadership skills with the ability to inspire and motivate teams to achieve exceptional results.
• Excellent problem-solving skills and the capacity to identify potential issues before they arise.
• A proactive and resourceful attitude with a willingness to challenge conventional thinking to achieve desired outcomes.

Benefits
Some of Our Altara Perks:

• Competitive Salary
• Health care Insurance
• Paid time off (leave days)
• Performance Bonus and Pension
• Opportunity to work in a growing company with talented individuals.

Application Closing Date: 11th September, 2023.

Click here to apply online

Working with Us

• Join our team of dedicated professionals as a Performance Excellence Manager and play a crucial role in driving our organization toward higher levels of success and achievement.
• If you are passionate about taking on challenges, being results-oriented, and contributing to a culture of excellence, we welcome your application.

2.) Direct Sales Captain

Job Locations: Ibadan - Oyo, Ilorin - Kwara and Ogun
Employment Type: Full-time

Description 

• Supervising the direct sales agents (DSAs) under him/her and providing technical support where necessary to ensure that their targets are met
• Monitoring the activities of the DSAs both on the field and in the showroom to ensure alignment with laid down processes and procedures
• Collecting and collating feedback on DSAs’ sales activities daily
• Evaluating the performance of the DSAs on a weekly and monthly basis
• Helping the DSAs develop their weak areas, and improve their strengths
• Preparing and issuing a daily, weekly, and monthly feedback report on the showroom sales activities to the Sales Lead
• Resolving sales-related challenges within the showroom and reporting same to the Sales Lead
• Escalating all matters relating to sales and DSAs within the showroom to the Sales Lead
• Motivating the DSAs to consistently perform on an optimal level, and
• Effectively communicating relevant information to the DSAs

Key Performance Indicators (KPIs):
The KPIs for the Sales Captain include:

• Average sales per DSA per month
• Efficiency and effectiveness in communicating relevant sales issues to the Sales Lead
• Accuracy of feedback and reports
• Efficient use of communication channels (Email, SMS, Calls, etc.)
• Effective communication of relevant information to the DSAs
• Proactiveness in resolving sales-related challenges in the showroom
• Capability development of the DSAs

Requirements

• Minimum qualification: B.Sc / HND in related discipline.
• Good email and communication etiquette
• Proficiency in the use of Microsoft Office Applications (Word, Excel, PowerPoint)
• Proactive, positive mindset, strategic thinking and problem-solving skills
• Prior experience in a sales management role will be an added advantage

Salary
N54,000 - N60,000 monthly.

Application Closing Date: 31st August, 2023.

Click here to apply online

3.) Junior Business Analyst - Process Optimization

Job Location: Lagos / Ibadan - Oyo
Employment Type: Full-time

Job Description

• We are looking to hire a highly motivated and dynamic “Junior Business Analyst” to join our Process Optimization team. This is a role where you will report directly to the Team Manager.
• The ideal candidate for this role is someone who possesses exceptional strategic thinking and analytical skills. You will be responsible for leveraging your expertise in SQL, digital marketing skills, and analytical proficiency in Excel to support data-driven decision-making and optimization of our marketing strategies.
• In this capacity, you will align with all organizational groups, such as internal operations, performance excellence, finance, people operations, and customer service, and you will partner with these teams to help them achieve their goals in improving their processes and addressing major gap issues.

Key Responsibilities

• Digital Marketing Insights: Collaborate and drive our digital marketing platforms, analyze website traffic, social media engagement, and other digital marketing metrics. Provide actionable insights to improve campaign performance and enhance customer experience.
• Excel-based Analytics: Utilize advanced Excel skills to create data models, perform in-depth analysis, and visualize data through charts and graphs. Deliver clear and concise presentations of analytical findings to stakeholders.
• Collaborative Partnership: Collaborate with cross-functional teams to align business objectives and ensure effective communication. Working with all organizational groups to fully understand the day-to-day operations of each, and help flag operational challenges and propose solutions.
• Data Analysis and Reporting: Utilize SQL to extract and manipulate data from various sources, conduct thorough analysis, and generate comprehensive reports. Identify key performance indicators (KPIs) and trends to assist in evaluating the effectiveness of marketing campaigns.
• Marketing Strategy Support: Assist in developing data-driven marketing strategies and contribute to the planning and execution of marketing initiatives based on analytical insights.
• Competitive Analysis: Conduct competitive research and benchmarking to identify industry trends and opportunities for growth.
• Process Improvement: Continuously explore opportunities to streamline data collection, and reporting processes, and address gaps in processes with the right controls
• Strategic Thinking and Problem Solving: Ability to take initiative, think outside the box, and develop and implement strategies to achieve company targets.

Requirements

• Candidates must possess a Bachelor’s Degree (B.Sc.) with a minimum of second-class upper (2.1) in Accounting, Economics, Business Administration, or Management Information Systems.
• 1-3 years of prior experience in analysis or marketing or technical-related field
• Solid understanding of digital marketing concepts, including SEO, SEM, email marketing, and social media advertising.
• Advanced Excel skills, including data modeling, pivot tables, charts, and data visualization.
• Strong proficiency in SQL with the ability to write complex queries, perform data joins, and manipulate datasets.
• Analytical and curious mindset with the ability to interpret data and provide actionable insights.
• Knowledge of data visualization tools like Tableau or Power BI is a plus.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders.
• Detail-oriented and highly organized, capable of managing multiple tasks and meeting deadlines.
• Proactive problem-solving skills and the ability to identify and address potential issues independently.
• Passion for learning and staying up-to-date with industry trends and best practices.
• Additional knowledge of Project Management Tools such as Notion, Asana, Trello is a plus
• The ability & willingness to work autonomously/independently while in alignment with a team
• A curious mind that is eager to learn & innovate.
• Location: Headquarters: Lagos/Ibadan – Role requires 20% domestic travel to upcountry locations.

Additional Perks

• 7-21 days Paid Annual Leave (in addition to official Nigerian Public holidays)
• Healthcare Insurance
• Pension
• Internet Allowance (When working remotely)
• Opportunity to join a growing company and work with brilliant and talented individuals.

Application Closing Date: 30th August, 2023.

Click here to apply online

4.) Direct Sales Agent

Job Locations: Ibadan, Ogbomosho, Oyo; Abeokuta, Ijebu Ode, Sagamu, Ogun; and Ilorin, Kwara
Employment Type: Full-time

Requirements

• Must be 18 years or above
• Must be able to conduct face-to-face interactions with potential customers in designated field marketing locations.
• Answering client questions about credit terms, products, prices, and availability.
• Ability to promote and sell our products should be demonstrated within 48 hours after interview has taken place.
• Candidate must possess the ability to walk for extended periods without experiencing fatigue
• Meet or exceed sales target
• Carry out other deliverables as assigned by Team lead.

Application Closing Date: 31st August, 2023.

Click here to apply online