Junior IT Support Engineer Job at PalmPay

PalmPay is a pan-African Fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payment experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Position: Junior IT Support Engineer
Job Location: Ikeja, Lagos
Employment Type: Full-time

Description 

• Are you passionate about technology and eager to kickstart your career in IT support? Join our team at PalmPay, a leading fintech company, and play a crucial role in supporting our IT operations.

Key Responsibilities

• Assist in maintaining and troubleshooting IT infrastructure, including servers, networks, and cloud services.
• Provide support to end-users, resolving hardware and software issues promptly.
• Stay updated on emerging technologies and industry trends, contributing to technology improvements.
• Support system monitoring, troubleshooting, and maintenance to minimize downtime.
• Collaborate with the IT operations team to ensure high availability, security, and scalability of systems.
• Assist in enforcing security standards, regulatory compliance, and best practices.
• Assist with vendor management, contract negotiations, and issue resolution.

Qualifications and Experience

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• A Master's Degree is a plus.
• Effective communication and interpersonal skills for collaboration with teams.
• Basic knowledge of IT infrastructure, networks, cloud technologies, and security practices.
• Strong problem-solving skills and the ability to work under pressure.
• Eagerness to learn and grow in the IT support field.

Benefits

• Opportunity to work with cutting-edge technology and gain hands-on experience.
• Professional development and growth opportunities.
• Collaborative and innovative work environment.
• Competitive compensation and benefits package.

Method of Application
Interested candidates can apply by sending their CV to: julius.olaoluwa@palmpay-inc.com using the Job Position as the subject of the mail

Note: If you're ready to kickstart your career in IT support within the fintech industry, apply now.