Ongoing Recruitment at Inguest Global Partners Limited

Inguest Global Partners Limited - We lead a Business Solutions and Service Advisory Group, assisting clients in designing and deploying appropriate Organizational Growth and Innovation Solutions.

We are recruiting to fill the position below:

Job Position: Operations Officer
Job Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Maintain 100% collections rate.
  • Manage repayment instruments (direct debit and cheque).
  • Manage disbursement on Gemini and Bank.
  • Manage posting on the banking application (Gemini).
  • Performs loan management functions such as loan creation, loan disbursement, liquidation etc.
  • Customer and loan document management.
  • To maintain designated accounting records for all receipts and payment within the company and ensure that vouchers are properly coded and keyed into the computer system on daily basis.
  • To assist in credit control which shall among others involve contacting client with due balance and providing reconciliation if need be.

Experience, Qualification, and Required Skills

  • HND / B.Sc Degree from a reputable institution.
  • 3 - 5 years work experience.
  • Excellent communication skills (both written & oral).
  • Research Capability, Numeracy and Work Philosophy.
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N100,000 Monthly.


Job Position: Customer Service Representative
Job Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Experience, Qualification, and Required Skills:

  • OND / HND qualification from a reputable institution.
  • 0 - 2 years work experience.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N50,000 Monthly.


Job Position: Risk Officer
Job Location: Yaba, Lagos
Employment Type: Full-time

Job Functions

  • Analyze and identify risk in portfolios.
  • Analyze credit data to determine the degree of risk involved in extending credit or lending money on every transaction.
  • Conduct research to monitor market trends.
  • Make adequate forecasts for product and policy development.
  • Communicate with management team on the execution of a risk management framework.

Experience, Qualification, and Required Skills

  • HND / B.Sc degree from a reputable institution.
  • 3 - 5 years work experience.
  • Excellent communication skills (both written & oral).
  • Research Capability, Numeracy and Work Philosophy.
  • Good interpersonal skills.
  • Must have a working knowledge of Microsoft Office, Excel and Word and the ability to use the internet.

Salary
N65,000 Monthly.

Method of Application
Interested and qualified applicants should send their updated CV to: jobs@igpl.com.ng using “Operations Officer” as the subject of the mail.