Operations Manager Job at Natives Hospitality

Natives Hospitality is currently recruiting suitably qualified candidates to fill the position below:

Job Position: Operations Manager
Job Location: Lagos

Job Description

• We are looking for a Hotel Operations manager to be responsible for managing all our operations.
• Our mission is to be the most reputable hotel; hence, we are looking for an experienced hotel operations manager with the right energy and experience, who is passionate about providing an excellent service to our guests and employees

Job Responsibilities

• Develop long and short-term plans for the group and be fully responsible for the operation of the hotel
• Responsible for formulating the strategic planning and operation strategies of the operation department, standardization, and ensuring the implementation of the company's operational management standards, and enhancing brand reputation; Responsible for the maintenance of service, training, quality, and customer experience for the hotel
• Responsible for the structuring of the operation management team and the development of reserve talents for the company; Internal team management of hotel, including work scheduling, training team motivation
• Carry out inspections of property and services Ensuring good hygiene level and cleaning efficiency of hotel
• Financial management of hotel, including financial data analysis, purchasing plan, and cash management
• Communicate and coordinate with the headquarters, including price adjustment, related support applications, etc
• Investigate and undertake market research, analyzing competition, and keying into industry trends
• Plan and organize accommodation, catering and other hotel services promote and market the business Ensure security is effective
• Ensure compliance with licensing laws, health and safety and other statutory regulations

Qualifications and Experience

• Bachelor's Degree preferably in Business Administration, Social Sciences, Hospitality Management, Humanities or a related field, from a reputable institution
• M.Sc Degree in related area is a plus from a reputable university
• Must have previous experience studying or working abroad
• Experience working in a multicultural environment will be an added advantage
• Have more than 5 years of proven work experience as a Hotel Operations Director
• Experience working with international 4 and 5-star hotels are preferred
• Should be between the ages of 30 - 42 Years old Requirements and Attributes: Proficiency in Microsoft Office, especially Excel Ability to lead, motivate & direct employees Must possess the ability to think clearly and make quick decisions Numeracy and logistical planning skills are desired
• The ability to balance customer and business priorities
• Affinity for success
• Proven Leadership and Management skills
• Good verbal and written communication skills
• Creative and innovative mindset
• Strong sense of responsibility, High degree of loyalty and integrity, Ambitious Relationship Management skills

Method of Application
Interested and qualified candidates should send their CV to: nativesjobs@gmail.com