Operations & Quality Control Manager Job at TLC Bakery

The TLC Bakery is a leading bakery in Ibadan famous for our exceptional delivery of exquisite confectionery, ranging from cakes to treats and everything in between. We set out to exceed the expectations of our diverse clientele by taking their needs and desires into consideration. We are here to make your memorable moments delicious, whether it’s a once-in-a-lifetime event or an everyday gathering with friends and family.Our cakes which come in both daring and simple designs, as well as our desserts have graced all manner of occasions. We are committed to upholding our core values of integrity, care and excellence with every order.

We are recruiting to fill the position below:

Job Position: Operations & Quality Control Manager

Job Location: Bodija - Ibadan, Oyo
Employment Type: Full-time

Key Responsibilities
Operational Leadership & Production Oversight:

• Lead and supervise all daily bakery operations, including production, packaging, shipping, and cleaning.
• Plan, schedule, and coordinate production to meet demand while maintaining quality and efficiency.
• Consolidate product orders and ensure accurate production planning to prevent shortages or waste.
• Identify operational inefficiencies and implement solutions for improved productivity.

Hands-On Confectionery Expertise:

• Maintain deep involvement in baking, decorating, and confectionery production standards.
• Perform quality control checks at every stage of production — before, during, and after.
• Ensure proper handling and maintenance of specialized bakery equipment.
• Set and enforce standards for taste, presentation, and consistency across all products.

Staff Leadership & Training:

• Train and mentor staff on best practices, processes, and quality standards.
• Assign duties, monitor performance, and provide coaching to maintain high productivity.
• Enforce policies, SOPs, and disciplinary measures consistently and fairly.

Quality Assurance & Process Improvement:

• Implement and maintain strict quality control protocols.
• Minimize waste and optimize the use of resources.
• Review and update operational SOPs to reflect best practices and evolving standards.

Reporting & Accountability:

• Maintain production records, quality logs, and operational reports.
• Accountable for maintaining high standards, resolving issues proactively, and ensuring customer satisfaction.

Key Attributes & Competencies:

• Deep technical knowledge of bakery and confectionery production
• Hands-on leadership style – leads by doing, not just delegating
• Years of experience in high-volume bakery operations
• Strong attention to detail and quality
• Ability to train and hold staff accountable
• Problem-solver and decision-maker under pressure.

Salary
N200,000 - N250,000 per month.

Method of Application 
Interested and qualified candidates should send their CV to: tlcbakeryhr@gmail.com using the Job Position as the subject of the mail.