Process and Training Development Specialist Job at Human Capital Partners (HCP)

Human Capital Partners (HCP) - Our client is a technology-enabled logistics company that offers reliable and secure parcel shipping services within Nigeria. As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, they seek to recruit a dynamic, exceptional and results-oriented professional to fill the position below:

Job Position: Process and Training Development Specialist
Job Location: Lagos

Responsibilities

• Conduct training needs analysis to identify and drive suitable initiatives across the core business Key Performance Indicators (KPIs)
• Design overall training and scalable development plan that addresses the need and expectations of the business
• Analyze and review business processes and ensure updated training on every process change
• Interphase with technology team and lead user experience test before deployment
• Develop the Standard Operating Procedures (SOPs) in collaboration with the operations team
• Develop different end to end training materials

Requirements

• A first degree in any discipline from a reputable institution
• Minimum of 4 years’ experience designing and executing training program
• Excellent use of Microsoft Office applications
• Excellent written and oral communication skills
• Technology savvy, having ability to learn fast and comfortable with different technology platforms.
• Creative, problem solving and interpersonal skills
• Unconventional adaptable capacity development skills
• A process-oriented, data driven and agile trainer who has a knack for getting things done
• A change agent and influencer with strong research orientation.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@hcp-ng.com using the Job Title as the subject of the mail.