QA & Compliance Associate Job at Gamma Mobility

Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. With thriving hubs in Nigeria and Ghana, we're rapidly expanding and we would like you to be a part of our journey.

We are recruiting to fill the position below:

Job Position: QA & Compliance Associate

Job Location: Lagos
Employment Type: Full-time

About the Role

• As Gamma Mobility’s QA & Compliance Associate, you'll be supporting the execution of quality assurance, compliance reviews, audits, and investigations across Gamma cities. The role focuses on operational checks, documentation review, field audits, and follow-up of corrective actions.

Key Responsibilities
Operational Quality Assurance:

• Conduct QA reviews on verification, evaluation, recovery, and collection processes.
• Review onboarding and transaction files for SOP compliance and completeness.
• Validate system records using supporting evidence (GPS, photos, call logs).

Audit Execution & Field Support:

• Participate in physical city audits and inspection visits.
• Conduct inventory, asset yard, and recovery compliance inspections.
• Support fraud investigations through evidence gathering and analysis.

Monitoring & Analysis:

• Monitor dashboards for SLA breaches, anomalies, and risk indicators.
• Flag irregularities, trends, and high-risk issues to the Manager.
• Maintain audit working papers and evidence repositories.

Documentation & Follow-Up:

• Maintain QA checklists, templates, and audit tools.
• Track corrective actions from audits and verify closure.
• Update SOP deviation logs and issue registers.

Key Deliverables

• QA Review Reports
• Compliance Report
• Corrective Action Trackers

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field with 1-3 years experience in audit, compliance, QA, operations review, or risk roles.
• Strong analytical and documentation skills.
• Good understanding of SOPs and operational controls
• Ability to work with data and audit evidence
• Willingness to travel for audits
• Strong attention to detail
• High integrity and objectivity
• Ability to work independently and meet deadlines

Benefits

• You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
• You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
• You would work alongside passionate, talented colleagues who share your commitment to excellence.
• You would witness first-hand the positive change your work brings to the lives of thousands of riders and drivers.
• You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.