Quality Control Manager Job at CWAY OTG Drinking Water

CWAY OTG Drinking Water is a product line by CWAY Nigeria Drinking Water Science & Technology Company Limited, a leading beverage and water company in Nigeria and Africa. "OTG" signifies "on-the-go," referring to the 75cl bottled water designed for convenient, portable hydration. As part of the larger CWAY Group, the company provides innovative water dispensers and a variety of beverages, including fruit milk, yogurt, and energy drinks, with significant investments in factories and employee development across multiple countries.

We are recruiting to fill the position below:

Job Position: Quality Control Manager
Job Location: Lagos
Employment Type: Full-time
Department: Quality
Reports To: AGM Manufacturing

Job Summary

• The Quality Control Manager is responsible for planning and coordinating quality control activities to ensure that all products meet established standards, regulatory requirements, and customer expectations.
• The role involves overseeing laboratory operations, monitoring production processes, and driving continuous improvement initiatives.

Key Responsibilities

• Develop and implement quality systems: Develop, implement, and maintain Quality Control policies, procedures, and standards by enforcing quality control procedures and standards for all stages of production, including preparation, bottling, and packaging
• Support continuous improvement and risk management initiatives.Any other responsibilities or assignments as instructed by management.
• Ensure product compliance: Monitor production processes and raw materials /packaging materials to ensure they meet safety, regulatory, and internal quality standards.Conduct daily routine analysis of raw water, treated water, and finished products.
• Prepare quality reports and present findingsto management regularly.
• Testing and analysis: Oversee laboratory testing, analyze results, and take corrective action when necessary. This includes testing for characteristics like taste, flavor, pH, and moisture, as well as monitoring laboratory equipment performance.
• Review and approve test results, Certificates of Analysis (COA), and batch records.Monitor Critical Control Points (CCPs)and process parameters.
• Manage calibration and maintenance of laboratory equipment.
• Team leadership: Coach, mentor, train, and supervise the quality control team to ensure effective performance and adherence to quality standards.
• Supervise daily QC laboratory operations and staff performance.
• Regular training and mentoring of QC personnel on testing procedures and GMP /GHK requirements
• Enforce hygiene, sanitation, and Good Manufacturing Practices (GMP)/Good Housekeeping Practices (GHK).
• Documentation and reporting: Maintain accurate records of all quality control activities, including test results, compliance certificates (e.g., Certificate of Analysis), and audit findings. Submit reports to management regularly.
• Continuous improvement: Drive initiatives to improve production processes, reduce waste, and enhance the overall quality of the products produced.
• Audit coordination: Participate in internal audits and assist the QAM with external audits by regulatory bodies or certifying agencies.
• Customer and supplier liaison: Address customer complaints and work with suppliers/vendors to ensure the quality and compliance of incoming raw materials/packaging materials.
• Investigate product complaints, non-conformities, and deviations using Root Cause Failure Analysis (RCFA).

Qualifications & Requirements

• Bachelor’s Degree in Biochemistry, Chemistry, Microbiology, Food Science, or related field.
• Minimum of 5–10 years of experience in Quality Control in beverages/packaged water or FMCG industries.
• Strong knowledge of ISO 9001, ISO 22000 / FSMS, HACCP, and GMP/GHK principles.
• Familiarity with laboratory testing methods, microbiology and quality tools (5 WHY, CAPA, SPC, etc.).
• Excellent leadership, communication, and analytical skills.

Key Competencies:

• Attention to detail
• Problem-solving abilities
• Team leadership & team mentoring
• Quality risk assessment & reporting
• Documentation and reporting as per company requirements
• Process optimization & implementation
• Knowledge of compliance regulations related to local &statutory bodies

Method of Application 
Interested and qualified candidates should send their applications to: nghr@cwaygroup.com using the Job Position as the subject of the email.