Receptionist Job at TalentSquare

TalentSquare - Our client is a leading player in the fashion retail industry with a strong presence in the Nigerian market. Known for innovation, creativity, and an unwavering focus on quality and customer experience, the company operates a dynamic, fast-paced work environment where excellence and professionalism are key.

They are recruiting to fill the position below:

Job Position: Receptionist

Job Location: Lagos
Job type: Full time

Job Description

• To support their continued growth and operational efficiency, they are looking to hire a Front Desk / Receptionist to manage their front-office operations and provide key administrative support.

Job Summary

• As the Front Desk / Receptionist, you will be the first point of contact for guests, staff, vendors, and clients.
• This role requires a well-groomed, organized, and customer-oriented individual who can create a professional and welcoming atmosphere while ensuring the smooth running of daily front-desk and administrative operations.
• The ideal candidate must be proactive, calm under pressure, and possess strong communication skills.
• You will also serve as a liaison between departments and external visitors, making sure every interaction reflects the company's high standards of hospitality and brand image.

Key Responsibilities

• Welcome and attend to guests, clients, vendors, and staff with warmth and professionalism.
• Manage all incoming calls, messages, and email correspondence; route inquiries to the appropriate departments promptly.
• Maintain a neat, organized, and inviting reception area that aligns with brand standards.
• Provide administrative support such as photocopying, scanning, filing, and scheduling.
• Assist HR, Admin, and other departments with clerical tasks and event coordination as needed.
• Coordinate visitor schedules, meeting room bookings, and ensure guests are properly hosted.
• Receive, log, and distribute packages, mails, and office correspondence.
• Maintain accurate visitor logs, issue visitor tags/passes, and ensure compliance with company security protocols.
• Monitor front office supplies and raise requisitions for replenishment when necessary.
• Follow and enforce front office procedures, policies, and protocols.

Requirements

• Candidates should possess an OND or HND in Business Administration, Secretarial Studies, Mass Communication, or any relevant discipline.
• 1–2 years of experience in a front-desk, receptionist, customer-facing, or administrative support role.
• Excellent verbal and written communication skills.
• Good interpersonal skills with a strong sense of discretion and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Highly organized, detail-oriented, and able to manage multiple tasks.
• Calm, approachable, and solution-oriented under pressure.
• Smart appearance and professional demeanor always.
• Ability to work independently and collaboratively across teams.

Benefits

• Financial Incentives: Competitive salaries, performance-based bonuses, referral bonuses for new customers and employees.
• Work-Life Balance & Flexibility: Generous paid time off, paid parental leave, flexible work arrangements where possible.
• Professional Development & Growth: Monthly workshops on the latest fashion trends, quarterly leadership development sessions, opportunities to attend industry conferences, clear career progression plans with defined promotion pathways.
• Health & Wellness Benefits: Health insurance coverage, mental health support programs, employee wellness initiatives.
• Employee Engagement & Culture: Fun workplace environment with seasonal team events and celebrations, annual company retreats or team-building outings, employee recognition programs with awards for outstanding contributions, opportunities to participate in community and charity events related to children's welfare.
• Exclusive Perks for Parents & Kids: Priority access to limited edition products for employees, bring-your-child-to-work days, discounts on children's products.