Release Management Lead at AIRTEL

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.

We are recruiting to fill the position below:

Job Position: Release Management Lead (Enterprise Solutions)
Job Location: Lagos

Job Description

• Looking for a candidate to fill the role of Release Management Lead for Enterprise Solutions within our IT Department.
• The role is located in Lagos with no reporting lines.

Role holder will be responsible for the following tasks:

• Lead as IT SME for respective function of Airtel Enterprise Services
• Act as the guardian of user experience with respect to technology delivery and operations.
• Evaluate, identify, solution and recommend technology delivery and operations for the enterprise.
• Lead best practices and transformational initiatives to enhance end-user experience with respect to billing, provisioning, trouble-ticketing and collaboration solutions.
• Provide hands on technology guidance, support and knowledge when dealing with incidents and technology delivery.
• Utilization of fair process to help make technology and team direction/decisions.
• Develop project charter, preliminary project scope consisting expectations, objectives, risks, approach, deliverables with key stakeholders
• Interpret URS / PCN and develop CSRs
• Plan for Infrastructure (Hardware , Software Solutions, LAN , WAN) availability and its suitability to adequately support business
• Develop and refine project plan and detailed work plan to effectively manage, the effort,
• Drive third party partner engagement for new solutions
• Manage project delivery and payment milestones with strategic partners.
• Liaise and review SLAs with vendors
• Prompt resolution and management of issues with vendors.
• Create an effective working relationship with strategic partners 

Desirable Skills and Knowledge

• Graduate Degree in BSc Computer Scince or related discipline
• SDLC, TOGAF experience and certification would be an advantage
• 5 Years of project management experience in the Tekco space with OSS/BSS expertise
• 3 years business analysis experience
• 3 years' experience as a software architect
• Excellent communication skills
• Abiliy to multi-task
• Delightng customers